Coinvay checkout branding lets merchants display a business name and uploaded logo on customer payment screens. Configure the identity in Settings and inspect it in the Sandbox preview before sharing payment links with customers.
Use a recognizable merchant identity
Choose a name customers will recognize from their order, website or receipt. An unfamiliar trading name can make a legitimate hosted checkout look suspicious. Upload a clear square logo in the supported PNG, JPG or WebP format, within the current two-megabyte limit. The backend checks uploads and stores the merchant’s asset separately. Avoid including private contact details or customer information inside the image.
Review the complete customer journey
Branding matters before payment, during waiting and on the receipt. For example, a design studio named Northline can compare the checkout header to its website and invoice email so the buyer sees a consistent identity. Test a long business name and a small mobile display rather than assuming a desktop logo will remain readable everywhere. The preview is visual only; use a real testnet checkout to check payment instructions and transaction verification.
Keep branding distinct from trust evidence
A correct-looking logo does not authenticate a copied payment link or wallet address. Send links from your normal business channels, explain the Coinvay hosted domain and teach support staff to verify order references. Coinvay’s small powered-by attribution identifies the gateway; it does not mean the gateway is the seller or holds the merchant’s funds. Current branding availability follows plan configuration, so confirm the feature in Plans & billing before promising a specific checkout presentation to a customer.
Practical checklist
- Use the same business name across your website, invoice and checkout header.
- Upload an appropriate logo and inspect its visibility in different checkout states.
- Confirm the actual receiving address and payment link separately from visual branding.
Common questions
Does uploading a logo change the wallet that receives payments?+
No. Branding and receiving-wallet configuration are different settings. Review Wallets independently when changing settlement addresses.
Can I preview branding without making a payment?+
Yes. The merchant Sandbox preview displays your configured identity without sending tokens or creating a live payment record.
Sources and further reading
Primary references and Coinvay product documentation. Check the linked pages for current details.
AI-assisted drafting, published by Coinvay. Examples are illustrative. Read our editorial approach.