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Merchant operations

Send outgoing crypto payments from a merchant wallet

Understand Coinvay payout requests, administrative approval and merchant-signed outgoing transfers on supported networks.

THE SHORT ANSWER

Coinvay outgoing payments record a payout request, administrative approval and a merchant-signed transfer. The gateway does not hold a merchant balance or automatically release customer receipts from a custody account.

Understand where the money already is

Customer invoice payments go directly to the configured merchant receiving wallet. There is no Coinvay withdrawal queue needed to move those receipts into that wallet. An outgoing payment is a new transfer from the merchant to an affiliate, contractor or another recipient. The merchant needs the chosen asset and enough native network currency for fees. Recording a request in the dashboard does not move any cryptocurrency.

Follow the approval and signing steps

Create the payout with the correct recipient, network, token amount and business reference. The current request workflow waits for an administrator’s approval. After approval, the merchant’s sending wallet signs the transfer, and transaction verification checks the result. For example, a 25 USDC contractor payment should be reviewed as 25 USDC on its specific network, rather than only as an approximate USD accounting value. Confirm the wallet’s actual recipient and amount before approving.

Respect the adapter boundaries

Current outgoing verification is available for EVM networks and native Solana in the application. The existence of incoming Bitcoin, Tron or TON support does not imply matching automated payout support. Use a compatible wallet directly when an outgoing network is outside the implemented workflow, and reconcile the result separately. Keep contractor references and approval evidence with the payout record. Handle wrong addresses through a deliberate support process; do not promise that a completed blockchain transfer can be cancelled or automatically refunded.

Practical checklist

  • Verify recipient, exact token, network and available fee balance before signing.
  • Keep request, approval and confirmed-transfer states visibly separate.
  • Reconcile the outgoing transaction with the contractor or affiliate obligation once.

Common questions

Is a Pending approval payout already sent?+

No. It is a request awaiting review. A verified signed transaction is needed before presenting the transfer as completed.

Can Coinvay send funds without my wallet approval?+

The ordinary outgoing workflow requires a merchant-signed transfer. It does not store a private key for unrestricted custody-style withdrawals.

Sources and further reading

Primary references and Coinvay product documentation. Check the linked pages for current details.

  1. Coinvay merchant API documentation

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